Terms of Service

Last Updated: October 9, 2026

1. Overview

Welcome to PixBeado!

This website, https://www.pixbeado.com (the "Website"), is operated by CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED ("PixBeado," "we," "us," or "our").

Throughout these Terms of Service ("Terms"), "you" and "your" refer to customers, visitors, and other users of our Website.

PixBeado operates an online store offering Smart Bead Boards, electronic crafting products, and related accessories.

By accessing our Website, using our services, or purchasing our products, you agree to these Terms, subject to any mandatory rights available under applicable law.

Nothing in these Terms excludes, restricts, or modifies consumer rights that cannot lawfully be excluded, restricted, or modified.

2. Eligibility and Website Use

You must be legally capable of entering into a purchase contract under the laws applicable to you.

If you are under the age of majority in your jurisdiction, purchases must be made or authorized by a parent or legal guardian where required.

You agree not to:

Use our Website for unlawful or fraudulent purposes.
Interfere with the security or operation of our Website.
Attempt unauthorized access to our systems.
Transmit viruses, malware, or harmful code.
Infringe the intellectual property rights of PixBeado or third parties.
Use automated methods that materially disrupt our services.

We may restrict access to our Website in response to unlawful activities or material violations of these Terms, subject to applicable law.

3. Products and Product Information

PixBeado sells Smart Bead Boards and related electronic crafting products.

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, and other information displayed on our Website are accurate.

Actual product colors may vary slightly due to screen settings, lighting, and manufacturing tolerances.

Product specifications, supported bead sizes, included accessories, and compatibility information are provided on the relevant product pages.

Customers should review product information carefully before placing an order.

We may update product descriptions, specifications, or availability, subject to applicable consumer protection requirements.

If a product does not conform to its description or applicable legal standards, your statutory consumer rights remain unaffected.

4. Product Compatibility

PixBeado Smart Bead Boards are designed for use with compatible fuse beads.

Compatibility may depend on bead dimensions, board specifications, and product models.

References to third-party bead brands, including Perler®, Hama®, Artkal®, and NABBI®, are provided solely to identify products or materials that may be compatible with PixBeado equipment.

Unless expressly stated otherwise, PixBeado is an independent brand and is not affiliated with, sponsored by, endorsed by, or officially partnered with these third-party brands.

All third-party trademarks remain the property of their respective owners.

Customers should review the applicable product compatibility information before purchasing.

5. Pricing and Currency

Product prices are displayed on our Website and may vary depending on the selected country, currency, or available promotions.

Unless otherwise stated, displayed prices may not include shipping fees, import duties, or applicable taxes.

Any shipping charges and taxes collected by PixBeado will be displayed during checkout before an order is submitted.

We reserve the right to change prices for future purchases.

Price changes will not affect purchase contracts that have already been formed, except as permitted by applicable law.

If an obvious pricing or listing error occurs, we may contact you to resolve the issue in accordance with applicable law.

6. Orders and Order Acceptance

By placing an order, you agree to provide accurate billing, shipping, and contact information.

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance.

Unless otherwise required by applicable law, a purchase contract is formed when we expressly accept your order or dispatch the products, whichever occurs first.

We may decline or cancel an order before acceptance for legitimate reasons, including:

Product unavailability
Payment authorization failure
Suspected fraudulent transactions
Shipping restrictions
Material pricing or listing errors

If an order is canceled after payment has been collected, we will issue an appropriate refund in accordance with applicable law.

7. Payment Methods

PixBeado accepts payment methods that may include:

Credit cards
Debit cards and other supported bank cards
PayPal
SHOPLINE Payments
Google Pay
Apple Pay

Available payment methods may vary depending on your location, currency, and checkout configuration.

Payments are processed through applicable third-party payment service providers.

You agree to provide accurate payment information and to use only payment methods you are authorized to use.

Payment providers may apply their own terms and conditions.

8. Shipping and Delivery

PixBeado offers international shipping to supported destinations worldwide.

Shipping Rates

Orders below USD $79.99: USD $9.90 shipping fee.
Orders above USD $79.99: Free Shipping.

Shipping charges are calculated according to the applicable order value and displayed during checkout.

Order Processing

Orders are typically processed within 48 hours after payment confirmation.

Estimated Delivery

International delivery is generally estimated at 5–12 days after dispatch, subject to destination, carrier operations, customs clearance, and other relevant factors.

Delivery estimates do not include order processing time.

Delivery dates are estimates unless expressly guaranteed.

Shipping delays may occur due to customs inspections, carrier disruptions, weather conditions, public holidays, or circumstances beyond our reasonable control.

For further details, please refer to our Shipping Policy.

Nothing in this section limits any mandatory consumer rights relating to delivery or delayed shipments.

9. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless expressly stated otherwise during checkout, such charges may be the responsibility of the customer.

Customers are responsible for reviewing applicable import regulations in their destination country.

Any taxes or charges collected by PixBeado will be disclosed during checkout.

Nothing in this section overrides mandatory consumer protection or tax disclosure requirements.

10. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at service@pixbeado.com.

We will make reasonable efforts to accommodate requests before shipment.

Once an order has been dispatched, changes or cancellation through the shipping process may no longer be possible.

This does not affect any statutory cancellation or withdrawal rights available under applicable law.

11. Returns and Refunds

11.1 14-Day Return Policy

PixBeado offers a 14-day return period beginning on the date you receive your order.

Customers may request a return of eligible products within 14 days of delivery.

For non-defective products, returned items should be in a condition consistent with reasonable inspection and handling. Customers may be responsible for any legally recoverable reduction in value caused by handling beyond what is necessary to inspect the products.

11.2 Return Shipping Costs

For returns due to a change of mind or other non-quality-related reasons, customers are responsible for return shipping costs, except where applicable law requires otherwise.

For defective, damaged, incorrectly supplied, or non-conforming products, PixBeado will provide appropriate remedies and cover reasonable return shipping costs where required by applicable law.

11.3 Refund Processing

Once a return is received and assessed, we will process any refund due in accordance with our Return & Refund Policy and applicable law.

Refunds will generally be issued through the original payment method unless another lawful arrangement is agreed upon.

Any applicable statutory refund deadlines take precedence over our internal processing procedures.

11.4 Statutory Withdrawal Rights

Customers in certain jurisdictions, including the European Union and United Kingdom, may have statutory rights to withdraw from eligible distance purchase contracts.

These rights may include specific notification periods, return deadlines, and refund requirements.

Our voluntary return policy does not replace or restrict those rights.

For full details, please refer to our Return & Refund Policy.

12. 12-Month Limited Product Warranty

PixBeado Smart Bead Boards include a 12-month limited commercial warranty against defects in materials and workmanship under normal use.

The warranty period begins on the date the product is delivered to the customer.

Warranty Coverage

Subject to the terms of this warranty, covered manufacturing defects may be remedied through repair, replacement, or another appropriate solution.

Warranty Exclusions

The commercial warranty does not ordinarily cover:

Damage caused by misuse or improper handling
Accidental damage
Unauthorized modifications or repairs
Damage resulting from use contrary to product instructions
Normal cosmetic wear and tear that does not result from a manufacturing defect
Damage caused by improper electrical connections or unsuitable power supplies

These exclusions apply only to the extent permitted by applicable law.

Warranty Claims

To request warranty assistance, please contact:

service@pixbeado.com

Phone: +86 135 4416 4990

Please provide your order number, proof of purchase, a description of the issue, and photographs or videos where reasonably necessary.

We will review the claim and advise on the appropriate next steps.

Statutory Consumer Guarantees

The 12-month commercial warranty is provided in addition to any mandatory consumer guarantees or statutory rights.

It does not limit rights that may continue beyond 12 months.

In particular:

European Union consumers may benefit from a minimum two-year statutory legal guarantee for goods under applicable national law.
United Kingdom consumers have statutory rights under applicable consumer protection legislation.
Australian consumers have rights under the Australian Consumer Law that cannot be excluded.
Consumers in other jurisdictions may have additional mandatory protections.

13. Product Safety and Proper Use

PixBeado products must be used in accordance with the instructions, specifications, and safety warnings supplied with the product.

Customers should follow relevant precautions regarding:

Electrical power and charging, where applicable
Product operation and maintenance
Fuse beads and small components
Heating and ironing activities
Supervision of children
Safe storage and handling

Fuse beads and small accessories may present choking hazards for young children.

Heating and ironing activities should be performed by a responsible adult where appropriate.

Do not use damaged equipment or modify electrical components in ways that create safety risks.

Nothing in this section excludes liability that cannot lawfully be excluded.

14. Optional PixBeado Mobile Application

PixBeado may provide an optional mobile application for use with compatible Smart Bead Boards.

The App may offer features such as pattern selection, AI-assisted image conversion, and Bluetooth pattern transfer.

The App is optional and is not required to browse our Website or purchase products.

Additional notices or terms may apply to the App where appropriate.

15. Intellectual Property

The PixBeado name, trademarks, branding, website content, product photographs, original graphics, software, and other proprietary materials are owned by PixBeado or used under applicable authorization.

Except where permitted