Shipping policy

Shipping Policy

Last Updated: October 9, 2026

Thank you for shopping with PixBeado!

We are committed to providing reliable worldwide shipping so you can enjoy your PixBeado Smart Bead Board wherever you are.

1. Shipping Destinations

PixBeado offers worldwide shipping, including to the United States, Canada, the United Kingdom, European countries, Australia, and other international destinations.

Shipping availability may be subject to local delivery restrictions, customs regulations, or carrier limitations.

2. Shipping Rates

We offer simple, flat-rate worldwide shipping based on your order value.

Order Value (USD)	Shipping Fee
Below $79.99	$9.90
Over $79.99	FREE Shipping

Shipping charges are calculated based on the order subtotal after discounts and before applicable taxes.

Enjoy FREE worldwide shipping on qualifying orders!

3. Order Processing Time

Orders are typically processed within 48 hours after payment confirmation.

Order processing includes payment verification, product preparation, packaging, and shipment arrangements.

Orders placed during holidays, major sales events, or periods of unusually high demand may require additional processing time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

4. Estimated Delivery Time

Our estimated international delivery time is:

5–12 business days after dispatch.

Delivery times may vary depending on the destination, shipping carrier, customs clearance, and local delivery conditions.

Please note that delivery estimates do not include order processing time.

While we aim to deliver orders within the estimated timeframe, delivery dates are not guaranteed.

5. Order Tracking

Once your order has been shipped, we will send a shipping confirmation email containing your tracking number and tracking instructions, where tracking is available.

Please allow some time for the shipping carrier to update tracking information after dispatch.

If you have questions about your shipment, please contact us at service@pixbeado.com.

6. Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are not included in our product prices or shipping fees and may be the responsibility of the customer.

Customs policies vary by country. We recommend checking applicable import regulations before placing an order.

Customs clearance may occasionally cause delivery delays beyond our control.

7. Shipping Delays

Although we work to ensure timely delivery, delays may occur due to circumstances such as:

Customs inspections or clearance procedures
Severe weather conditions
Carrier disruptions
Public holidays
Incorrect or incomplete delivery information
Other circumstances beyond our reasonable control

If your order is significantly delayed, please contact us so we can help investigate the shipment.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

8. Incorrect or Incomplete Shipping Addresses

Please ensure that your shipping address and contact details are accurate before completing your purchase.

If you notice an error, contact us as soon as possible at service@pixbeado.com.

We will try to accommodate address changes before dispatch, but changes cannot be guaranteed once an order has shipped.

Additional shipping charges may apply if a shipment must be resent because of an incorrect address provided by the customer.

9. Lost or Damaged Packages

If your package is lost, arrives damaged, or has not arrived within a reasonable period after the estimated delivery date, please contact us at service@pixbeado.com.

For damaged items, please provide your order number and photographs of the product and packaging, where possible.

We will investigate the issue and arrange an appropriate resolution in accordance with applicable consumer protection laws.

10. Contact Us

If you have questions about shipping, delivery, or tracking, please contact our customer support team.

Operated by: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED

Brand: PixBeado

Customer Support Email: service@pixbeado.com

Customer Support Phone: +86 135 4416 4990

Website: https://www.pixbeado.com

Registered Address:

FLAT 2401-16, 24/F, WING SHING IND BUILDING,
26 NG FONG STREET, SAN PO KONG
HONG KONG