Privacy Policy

Last Updated: October 9, 2026

1. Who We Are

Welcome to PixBeado.

PixBeado is an online store operated by CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED ("PixBeado," "we," "us," or "our").

Our website, https://www.pixbeado.com, primarily sells PixBeado Smart Bead Boards, electronic crafting products, and related accessories.

We serve customers internationally, including in the United States, European Union, United Kingdom, Canada, and Australia.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase our products, contact us, or otherwise interact with our online store.

CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED is the business responsible for the personal information processing described in this Policy, except where third-party service providers independently determine their own processing purposes and methods.

2. Personal Information We Collect

We collect personal information that is reasonably necessary to operate our online store and provide our products and services.

2.1 Information You Provide

Depending on your interactions with us, we may collect:

Full name
Email address
Telephone number
Billing address
Shipping address
Order details and purchase history
Customer support inquiries
Product reviews and feedback
Information provided in warranty, return, or refund requests
Other information you voluntarily provide

You can browse our website without creating an account.

Certain information is necessary to process purchases, deliver products, or respond to customer service requests. If required information is not provided, we may be unable to complete the relevant transaction or service.

2.2 Payment and Transaction Information

Our website offers payment methods that may include:

Credit cards
Debit cards and other supported bank cards
PayPal
SHOPLINE Payments
Google Pay
Apple Pay

Available payment methods may vary by country, currency, payment provider, and checkout configuration.

Payments are processed by applicable third-party payment providers, financial institutions, and their processing partners.

We may receive transaction identifiers, payment confirmation, payment method type, billing information, refund status, and other information necessary to administer transactions.

Payment providers may independently collect and process payment credentials in accordance with their own privacy notices.

2.3 Information Collected Automatically

When you visit our website, we and our service providers may collect:

IP address
Browser type and version
Device and operating system information
Referring website or traffic source
Pages viewed
Shopping cart and checkout interactions
Approximate location derived from IP address
Cookie identifiers and advertising identifiers
Website interaction and conversion events
Security, performance, and diagnostic information

The information collected depends on your activities, the technologies enabled on our website, and your applicable privacy choices.

3. Purposes and Legal Bases for Processing

We process personal information for the following purposes.

Purpose	Legal Basis Where EU/UK GDPR Applies
Processing and fulfilling purchases	Performance of a contract
Shipping and delivery	Performance of a contract
Returns, refunds, and warranty services	Contractual necessity, legal obligations, or legitimate interests, as applicable
Customer service	Contractual necessity or legitimate interests
Tax, accounting, and regulatory compliance	Legal obligation
Fraud prevention and website security	Legitimate interests or legal obligation, as applicable
Essential website functionality	Contractual necessity or legitimate interests, as applicable
Non-essential advertising tracking and personalization	Consent where required
Promotional emails	Consent or another applicable lawful basis, subject to marketing laws
Business administration and service improvement	Legitimate interests, where applicable and appropriately balanced

Where we rely on legitimate interests, we consider the nature of the processing and its potential impact on individuals.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing lawfully carried out before withdrawal.

We do not use personal information for materially incompatible purposes without an appropriate legal basis and any required notice or consent.

4. Cookies and Advertising Technologies

Our website uses cookies and similar technologies for essential shopping functions and may use additional technologies for advertising measurement, remarketing, and advertising personalization.

4.1 Essential Technologies

Essential technologies may support:

Shopping cart functionality
Checkout and payment processing
Website security
Fraud prevention
Session management
Saving privacy preferences

These technologies are used where necessary to provide requested services or where otherwise permitted by applicable law.

4.2 Advertising Technologies

We use advertising services that include:

Google Ads

Google advertising technologies may be used to measure conversions, evaluate advertising performance, and support remarketing or personalized advertising, depending on configuration and applicable user choices.

Meta Pixel

Meta Pixel may collect website interaction and conversion information to measure advertising performance and support advertising activities on Facebook, Instagram, and related Meta services.

TikTok Pixel

TikTok Pixel may collect website interaction and conversion information to measure advertising effectiveness and support advertising activities on TikTok.

Depending on configuration, these technologies may process IP addresses, browser information, device identifiers, page visits, shopping activity, and transaction-related events.

Some advertising providers may process information for their own purposes under their applicable terms and privacy policies.

4.3 Cookie Consent and Privacy Choices

Where required by applicable law, we request valid consent before using non-essential cookies or similar tracking technologies.

Users may be able to accept, reject, or customize non-essential tracking through the privacy controls provided on our website.

You may also control certain cookies through your browser settings.

Where required by law, we will honor applicable privacy preference signals and requests to opt out of certain targeted advertising or disclosures of personal information.

Information about Google's use of information from sites and apps using its services is available at:

https://business.safety.google/privacy/

For more information about the privacy practices of our advertising providers, please review their respective privacy policies.

5. How We Disclose Personal Information

We disclose personal information when reasonably necessary to operate our business, provide services, or comply with legal obligations.

Recipients may include:

E-commerce and Technology Providers

SHOPLINE and other providers supporting our online store, website hosting, checkout, security, and technical operations.

Payment Providers

PayPal, SHOPLINE Payments, credit and debit card processors, banks, Google Pay, Apple Pay, and their applicable processing partners.

Shipping and Fulfillment Providers

Shipping carriers, warehouses, fulfillment companies, customs service providers, and logistics partners involved in delivering purchases.

Advertising Providers

Google, Meta, TikTok, and related advertising service providers, depending on our tracking configurations and applicable privacy choices.

Professional Advisers and Authorities

Accountants, auditors, legal advisers, fraud prevention providers, and government or regulatory authorities where disclosure is required or permitted by law.

We may also disclose personal information in connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable law.

We do not sell customer contact lists as a standalone commercial product.

However, certain disclosures to advertising providers may qualify as a "sale," "sharing," or processing for targeted advertising under applicable US privacy laws. Where those laws apply, we will provide the required notices and choices.

6. International Data Transfers

PixBeado is operated from Hong Kong and serves customers internationally.

Personal information may be transferred to, stored in, or accessed from jurisdictions outside your country of residence, depending on the locations of our e-commerce, payment, shipping, advertising, and other service providers.

Such jurisdictions may have privacy laws that differ from those in your country.

Where the EU GDPR, UK GDPR, or other applicable laws require safeguards for international transfers, we will use an appropriate lawful transfer mechanism.

Depending on the transfer, this may include recognized contractual safeguards, applicable adequacy arrangements, or other legally permitted mechanisms.

You may contact us to request further information about safeguards applicable to your personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal obligations.

Retention considerations include:

Order fulfillment and delivery
Customer service and warranty support
Returns and dispute resolution
Tax and accounting requirements
Fraud prevention
Security and operational requirements
Applicable legal limitation periods

Different categories of information may be retained for different periods.

When personal information is no longer needed, we take reasonable steps to delete or de-identify it, unless continued retention is required or permitted by law.

8. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

We work with third-party e-commerce and payment providers to support secure transactions.

No internet transmission or electronic storage method is completely secure. We therefore cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Request access to personal information
Request correction of inaccurate information
Request deletion of eligible information
Request restriction of certain processing
Object to certain processing
Withdraw consent where applicable
Request data portability
Opt out of certain targeted advertising, sales, or sharing
Appeal certain privacy decisions where applicable
Lodge a complaint with a competent privacy authority

You may submit a request by emailing:

service@pixbeado.com

Please describe your request and provide sufficient information for us to identify the relevant records.

We may need to verify your identity before responding to certain requests.

We will respond within the period required by applicable law.

10. European Union and European Economic Area Residents

Where the EU General Data Protection Regulation applies, individuals have rights under the GDPR, subject to applicable conditions and exceptions.

These may include rights of access, rectification, erasure, restriction, portability, objection, and rights relating to certain automated decisions.

You may withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with a competent supervisory authority in the EEA.

For direct marketing based on personal data, you may object to the processing of your personal data for that purpose.

Where required, we will provide additional information about applicable international transfer safeguards and any appointed EU representative.

11. United Kingdom Residents

Where the UK GDPR and applicable UK data protection legislation apply, individuals may exercise relevant rights concerning access, correction, deletion, restriction, portability, objection, and consent withdrawal.

You may submit a request using the contact information in this Policy.

You may also have the right to complain to the UK Information Commissioner's Office:

https://ico.org.uk/

Where legally required, we will provide information about any appointed UK representative and applicable international transfer safeguards.

12. United States Residents

Depending on your state of residence and whether the relevant privacy law applies to PixBeado, you may have additional rights concerning your personal information.

These may include rights to:

Know or access personal information
Correct inaccurate personal information
Delete eligible personal information
Obtain certain information in a portable format
Opt out of certain sales, sharing, or targeted advertising
Limit certain uses of sensitive personal information where applicable
Appeal certain decisions regarding privacy requests

Where applicable law requires, we will honor qualifying opt-out preference signals and provide appropriate mechanisms for exercising these rights.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

13. Canadian Residents

Where Canada's Personal Information Protection and Electronic Documents Act or applicable provincial privacy laws apply, we will process personal information in accordance with the relevant requirements.

Canadian individuals may request access to personal information, seek correction of inaccurate information, and raise privacy concerns.

You may contact our privacy contact at:

service@pixbeado.com

You may also have the right to complain to the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.

14. Australian Residents

Where the Australian Privacy Act 1988 and the Australian Privacy Principles apply, we will handle personal information in accordance with the relevant requirements.

Australian individuals may request access to personal information, request corrections, and submit privacy complaints.

We will review complaints and respond within a reasonable period.

If you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner:

https://www.oaic.gov.au/

Personal information may be disclosed to overseas recipients as described in this Policy, subject to applicable legal requirements.

15. Hong Kong Residents

Where the Hong Kong Personal Data (Privacy) Ordinance applies, we handle personal data in accordance with applicable requirements, including relevant principles governing collection, accuracy, retention, use, security, openness, access, and correction.

You may request access to or correction of your personal data, subject to applicable legal requirements.

Please contact service@pixbeado.com for assistance.

16. Optional PixBeado Mobile Application

Customers who purchase PixBeado Smart Bead Boards may optionally download the PixBeado mobile application.

The App does not require account registration.

According to the current App design, photographs selected for AI-assisted conversion into bead patterns are processed locally on the user's device.

Selected images and generated patterns are stored locally rather than on PixBeado servers.

The App may use Bluetooth to transfer patterns to compatible PixBeado Smart Bead Boards.

The App is optional and is not required to browse or purchase products from our website.

Additional privacy disclosures may apply to the App if required by applicable law or application distribution platforms.

17. Children's Privacy

Our website is intended for a general audience and is not specifically directed to children under 13.

PixBeado products may be used by families and children under appropriate adult supervision.

We do not knowingly collect personal information directly from children under 13 through our website without any consent required by applicable law.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

Additional protections may apply to children and teenagers under the laws of their country or region.

18. Marketing Communications

We may send marketing communications where you have consented or where otherwise permitted by applicable law.

You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us.

You may continue to receive necessary transactional communications, such as order confirmations, shipping updates, and customer support messages.

19. Third-Party Services and Links

Our website may contain links to payment providers, social media platforms, application stores, and other independently operated websites.

These third parties may collect and process information under their own privacy policies.

We encourage you to review their policies before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, services, technology, or legal obligations.

When we make changes, we will revise the "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.

21. Contact Us

For questions, privacy requests, or complaints, please contact:

Operated by: CARRIERCENTRAL TECHNOLOGY (HONG KONG) LIMITED

Brand: PixBeado

Registered Address:

FLAT 2401-16, 24/F, WING SHING IND BUILDING ，26 NG FONG STREET, SAN PO KONG
HONG KONG

Customer Support Email: service@pixbeado.com

Customer Support Phone: +86 135 4416 4990

Website: https://www.pixbeado.com